What Should You Ask a Print Shop Before Ordering?

Whether you are looking to print marketing materials, business documents, or custom products, choosing the right print shop can be a daunting task. In this article, we outline the key questions you should ask to ensure you make an informed decision before placing your order.

Understanding the Printing Process

Before you commit to a print shop, ask about the available printing methods. Understanding whether they use offset, digital, or screen printing will give you insights into the quality and cost-effectiveness of your project.

Quality Assurance

One of the most important aspects is ensuring that the final product meets your quality standards. Consider asking:

• What quality control measures are in place?
• Can you see samples of previous work?
• Is there a guarantee or policy for reprints if issues arise?

Turnaround Times and Shipping

Your timeline is critical. Make sure to inquire about:

• Expected turnaround times for various order sizes.
• Options for expedited shipping.
• How delays and backlogs are managed during peak periods.

Cost and Payment Options

Discuss pricing in detail. Ask if there are any hidden fees, discount options for bulk orders, and what payment methods are accepted. Understanding all financial aspects upfront can help prevent unpleasant surprises later.

Customer Service and Support

Reliable customer service is essential. Confirm the following:

• Who is your point of contact throughout the project?
• Is support available if issues arise during the project?
• Are there online tools or platforms to track your order?

Customization and Special Requirements

If you have unique requirements, such as special paper types or custom finishes, discuss these with the print shop. Ask if they have experience handling similar projects and if any additional charges apply.